Nova Translate commits to observe Your privacy and ensure the protection and security of Your personal data. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security and others to make sure that no decision is taken without respect for Your privacy. You need to read carefully this Privacy Policy which has been written in a clear and simple way so as to enable you to understand it and thus decide freely and voluntarily if you wish to provide Your personal data to Nova Translate. We have teams dedicated to keeping Your data safe and secure. We constantly update Our security practices and invest in Our security efforts to enhance the safety of Your information. This Privacy Policy applies to apps, browser extensions and other services operated by Nova Translate. For simplicity, we refer to all of these as our "Services" or "Apps" in this Privacy Policy.

1.WITH WHAT PURPOSE WILL Nova Translate PROCESS THE USER'S PERSONAL DATA AND FOR HOW LONG?

Your collected personal data will be processed by Nova Translate in conformity with the following purposes:

Reception, management and giving response when you report a problem, contact or communicate with Us, including queries related to translation accuracy, OCR/voice translation functions, vocabulary book usage and other service-related issues.

Maintenance, support and updating of the Services, as well as of the contents, including optimization of AI translation algorithms, expansion of language support (currently covering over 100 languages), and improvement of context-aware translation, OCR text recognition and real-time voice translation features.

Resolution of possible technical incidents or of those of any other nature that may arise in relation to the Apps or Services, such as translation failures, OCR recognition errors, voice translation lag, browser extension malfunctions and data synchronization issues.

Draw-up of anonymous statistical reports on access habits and the activity developed by Users, including frequently used translation languages, preferred translation modes (text, voice, OCR), and usage frequency of features like vocabulary book, to optimize service experience and enhance translation accuracy.

To use certain features in Our Services, You may allow Us to access Your camera (for OCR translation), microphone (for voice translation) or photo album (for image-based OCR translation). Depending on Your device, Apple and Android systems will ask for Your permission before allowing Us to access these features. This access is solely for providing the requested translation services and will not be used for other purposes without Your explicit consent.

In the event that the User provides data from third parties (such as sharing translated content involving third-party information), he/she declares to have their consent and undertakes to transfer the information contained in the Privacy Policy to the interested party, the holder of said data, exempting Nova Translate from any responsibility in this regard. However, Nova Translate may carry out the necessary verifications to confirm this fact, adopting the corresponding due diligence measures, in accordance with current legislation on data protection.

2.WHAT DATA WILL WE DEAL WITH?

We will treat Your data that are necessary to give You the required service, among others:

Usage Information. We collect information about Your activity on Our Services, for instance how you use them (e.g., date and time you logged in, time spent in the App or browser extension, features you've been using such as text translation, OCR translation, voice translation or vocabulary book, advertising that You click on, and frequently used source/target languages).

Geolocation data (in some of our apps), which is any information which indicates the geographical position of Your device and which may include the time the location was recorded, and may include precise (e.g., GPS-level) location data. Some apps may collect this data when the app is not open or actively in use, solely to provide location-related translation services (such as local language translation prompts) and will be processed anonymously where possible.

Information on your wireless and mobile network connection, like your service provider and signal strength, to ensure stable operation of real-time translation services and optimize service performance in different network environments.

Hardware and software information such as IP address, device type, App crashes, app/browser extension version, advertising IDs (such as Google's Advertising ID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device's settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address). This information is used to troubleshoot technical issues,different devices and browsers.

3.WHAT DATA Nova Translate DOES NOT DEAL WITH?

Your security & safety comes first. That's why in Nova Translate your sensitive information is under no circumstances collected or stored in any way. You will always be in possession of your data regarding personal information such as email, name, etc…

Exactly, what does Nova Translate not keep or archive:

Name & Surname. Your identification is private at all times, Nova Translate does not have access to this matter.

Email. Nova Translate does not receive your email. The company will only have access to this matter if there were any will on the user's behalf to get in touch via survey or form for service consultation or complaint.

Phone number. Nova Translate does not use this information for any of its functioning purposes thus, Nova Translate does not entitle the usage of phone credentials, nor its storage.

Address. None of Nova Translate's apps or browser extensions ask for or collect specific address codes, what they do, if location permissions are required for function purposes, is track essential geolocation data anonymously for the correct running of the app and to provide location-adapted translation suggestions.

4.WHAT IS THE LEGITIMACY OF DATA PROCESSING?

The legitimacy of the data processing will be:

The execution of the Agreement for:

Management of the Services selected by the User, including text translation, voice translation, OCR translation, vocabulary book and other core translation services.

The User's consent to:

The management of queries, requests of information, complaints and claims related to translation services, technical issues and other service-related matters.

The legitimate interest of Nova Translate for:

The creation of anonymous statistical reports to optimize AI translation algorithms, improve service quality, and expand language support and feature coverage.

You may revoke Your permission for any of the treatments, although this will not affect the lawfulness of the treatments carried out previously. To revoke this consent, the User may contact Nova Translate at the following e-mail address: [email protected].

5.FOR HOW LONG WILL WE KEEP USER'S DATA?

The data will be processed during the time interval necessary to accomplish the purposes they have been collected for, unless the User requests to withdraw from Nova Translate, opposes or revokes his consent.

The data will be processed during the time interval necessary to accomplish the purposes they have been collected for, unless the User requests to withdraw from Nova Translate, opposes or revokes his consent.

6.WHO THE DATA WILL BE SHARED WITH?

User's data may be communicated to:

Entities in charge of managing the corresponding Services, as the case may be, including technical service providers assisting in AI translation algorithm optimization and OCR/voice recognition technology support.

Other group companies to assist us in technical processing operations, such as data analysis for service improvement and cross-service function optimization.

We may disclose Your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; or (iii) to protect and defend the rights, property or safety of Our company, Our users, Our employees, or others.

Additionally, the data may be accessible by Nova Translate suppliers, being the said access necessary for adequate meeting of legal obligations and/or the provision of services for the aforementioned purposes (such as cloud service providers for data storage and LLM service providers for translation function support). The said suppliers will not process your data for their own purposes that have not been previously informed by Nova Translate.

The recipients indicated in this section may be located within or outside the European Economic Zone; in the latter case, International data transfers are duly legitimate.

7.SECURITY MEASURES

Nova Translate will at all times treat the User's data in an absolutely confidential manner and will keep the secret thereof, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical-organizational measures that guarantee the security of Your data and prevent their alteration, loss, unauthorized treatment or access, taking into account the state of the technology, the nature of the data stored (including translation content and usage records) and the risks to which they are exposed. This includes encryption of sensitive data, strict access control to translation-related data, and regular security audits to ensure the safety of AI translation service data.

8.MINORS AND INCAPABLE PERSONS

In the case of persons under 14 years of age or incapable, the consent for the processing of personal data must be given by the father, mother or guardian of the minor or incapable person. Nova Translate is committed to protecting the privacy of minor users and will not collect any unnecessary personal data from minors, ensuring compliance with relevant regulations on minor data protection.

Note: This Privacy Policy for the Application shall take effect on March 20, 2026., and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.If You have any questions about these Privacy Policy, please contact us via the following email: [email protected]. Thank you for your use!